Understanding Earwax (Cerumen)
Cerumen—commonly known as earwax—is a natural and important substance produced by glands in the ear canal. It helps protect the ears by keeping them lubricated, trapping dust and debris, and preventing bacteria from reaching deeper into the ear.
Earwax is made up of secretions from the ear’s glands, combined with tiny amounts of skin cells. Its color and texture can vary from light yellow to reddish-brown, and it may be dry or sticky—both are normal.
While earwax plays an essential role in ear health, too much can sometimes cause problems such as discomfort, a sense of fullness, temporary hearing loss, or even infection. If you notice these symptoms, professional care is the safest and most effective way to manage buildup.
Professional Cerumen (Earwax) Removal
At Medical Hearing Associates, we provide safe and effective earwax removal services to support your hearing health. Excessive cerumen can cause discomfort, a sense of fullness, or even temporary hearing loss—but professional care ensures it is removed gently and correctly.
Our audiology team uses advanced tools and techniques to match each patient’s needs. Depending on your ear health and the type of buildup, your provider may recommend:
Suction – a precise method that carefully draws wax out of the ear canal.
Manual Removal – specialized instruments used under direct visualization for safe clearance.
OtoSet® Ear Cleaning System – an innovative irrigation system designed for comfort and efficiency.
At this time, Wisconsin regulations allow only licensed audiologists to perform cerumen removal procedures. Hearing Instrument Specialists are not authorized to provide this service in our state. For your safety, all earwax removal at Medical Hearing Associates is performed by our audiologists in a professional clinical setting.
Your comfort is always our top priority. Each procedure is gentle, pain-free, and designed to restore your hearing health with confidence.
Patient FAQ: Earwax Removal
Q: Why shouldn’t I use cotton swabs to clean my ears?
A: Cotton swabs often push wax deeper into the ear canal, which can worsen blockage and even injure the eardrum.
Q: How do I know if I need professional earwax removal?
A: Signs include ear fullness, muffled hearing, ringing, itching, or discomfort. If you wear hearing aids, regular maintenance can also help prevent buildup.
Q: Is the procedure painful?
A: No. Our audiologists use gentle, precise techniques designed to ensure comfort throughout the procedure.
Q: How often should I have earwax removed?
A: Everyone’s ear health is different. Some people rarely need removal, while others benefit from periodic cleanings—especially hearing aid users. Your audiologist will recommend a schedule based on your needs.
Take Care of Your Hearing Health
Don’t let earwax buildup affect your comfort or your ability to hear. Trust our licensed audiologists to provide safe, effective removal in a caring environment.